Notice About Players Unable to Play GBO2, in North, Central, South America and Europe Region
- ■[PDT] 06/08/2022 22:00
■[CET] 06/09/2022 06:00
- We have confirmed an unusual situation that prevents some players to play the game, after launch of application on [PDT] 06/01/2022 22:00 / [CET] 06/02/2022 06:00.
- ■Confirmed Unusual Situation
- Between [PDT] 06/01/2022 22:00 ~ 06/02/2022 21:00 / [CET] 06/02/2022 06:00 ~ 06/03/2022 05:00, error messages are displayed when logging in to the game or going into battle for some players located in North, Central and South America and Europe, and GBO2 cannot be played normally.
- ■About the Handling
- Regarding the above situation, a fix is launched for the application update on [PDT] 06/02/2022 21:00 / [CET] 06/03/2022 05:00.
- As an apology for the inconvenience caused by this situation during the “GBO2 Days”, all customers will be compensated for the caused inconvenience.
- ■About Compensation
- ◎Affected Customers
Customers of Japan. Asia, North – Central and South America, Europe
- ◎Compensation Period
[PDT] 06/08/2022 22:00 ~ 06/22/2022 21:59 / [CET] 06/09/2022 06:00 ~ 06/23/2022 05:59
When players login to the game by the time of [PDT] 06/08/2022 22:00 / [CET] 06/09/2022 06:00, they will receive the compensation automatically.
- We apologize for any inconvenience caused to all pilots.