Report on a battle simulator issue and compensation

■[PDT] 10/21/2020 22:00
 [CET] 10/22/2020 7:00
We have fixed the issue of the battle simulator not being able to acquire achievement rewards under certain conditions. We sincerely apologize for any inconvenience this may cause to our customers.
■Confirmed bug
・When a player cleared the “Clear within XX:XX”, a condition for earning a reward, in exactly the same order as the decimal point, it was not treated as an achievement condition and the achievement reward could not be earned.
Example) If the condition is “Clear the game within 07:00” and the clearing time is exactly 07:00, the condition is not counted as an achievement.
■About compensation
We will take the following steps to compensate players who were not able to earn the achievement reward due to this phenomenon.
◎Players eligible for compensation
・Players who are experiencing this problem before the release of the update file ver.0133 on Thursday, October 22, 2020.
※Players who had this problem in older missions that were delivered before Thursday, July 21, 2020, are also eligible.
◎Compensation details
・The rewards for each mission achievement that you were originally supposed to receive
◎How to receive compensation
Players who log in after 2:00 p.m. on Thursday, October 22, 2020, will be automatically receive compensations.
We again apologize for any inconvenience this may have caused to our players.