2025.01.16
About the compensation to the unintended issue in Time Limited Special Hangar unlocking campaign
- ■[PST] 01/15/2025 21:00
- ■[CET] 01/16/2025 06:00
- It was brought to our attention that on [JST] 01/01/2025, there was an issue with the ‘Time Limited Special Hangar Unlocking Campaign,’ and we would like to compensate the impacted pilots who were unable to access.
- ■Confirmed issue
- Some pilots were not able to access the “Time Limited Special Hangar Unlocking Campaign” after obtaining new ★★★★★ MS for the first time during the event.
- ■About the compensation
- ◎Impacted pilots
- Pilots who have obtained new ★★★★★ MS for the first time during [JST] 01/01/2025 14:00 – 16:00.
- ◎Content
- The following items will be compensated to the impacted pilots.
- ・14 ★ Mechanic tickets
- ・14 ★★ Mechanic tickets
- ・14 ★★★ Mechanic tickets
- ・14 ★★★★ Mechanic tickets
- ・200 ★★★★★ Mechanic tickets
- ※The Time Limited Special Hangar will remain closed.
We apologize for the inconvenience, but we would appreciate your understanding. - ◎How to receive compensation
- Compensation will be automatically sent to impacted pilots who log in on or after [PST] 01/15/2025 21:00 / [CET] 01/16/2025 06:00.
- We apologize for any inconvenience this may have caused you.
